privacy policy

This edition was released on March 4, 2023
Effective date of this edition: March 4, 2023
Privacy Policy (Summary)
This Privacy Policy (summary) mainly explains to you: we collect and use your personal information types and business scenarios to the extent necessary, as well as our basic rules for processing your personal information. If you want to know all the scenarios in which we may collect and use your Personal information, as well as all the rules for our processing of your Personal Information, please refer to the subsequent VKCHARGING Personal Information Protection and Privacy Policy.
1. How do we collect and use Your Personal Information
1. Based on charging services
(1) User registration -- user's own mobile phone number and verification code Purpose of Use: When you register as a VKCHARGING user, you need to provide at least your mobile phone number to create the VKCHARGING account and complete the network identification information related to the login password. If you only want to use the browsing, search and other functions, you do not need to register as our user and provide the above information.
Information Description: We will send an SMS verification code to verify that your identity is valid.
(2) Charging station/pile display - geographical location
Purpose of use: With your authorization, we will collect your geographical location information in order to show you the surrounding charging stations and charging piles, and estimate the distance between charging stations/charging piles and you to facilitate your consumption decisions.
Information Description: Sources of location information include IP address, GPS, and sensor information such as WLAN (such as Wi-Fi) access points, Bluetooth and base stations that can provide relevant information. Please be aware that location information is necessary in the VKCHARGING service business scenario. If you do not agree to authorize location information, your normal use may be affected.
(3) Order payment
After you complete the order payment, the payment agency will share your payment time, payment amount, and payment channel information with us to help us confirm whether you have paid.
2, based on security
(1) Equipment information
In order to ensure the security of your account and transactions, we will collect and process your immutable device Id (hardware serial number, network device identifier), variable device ID (Android Id, IP address, IP address) according to the requirements of network operation security in accordance with the law. OAID, IDFA, IDFV), basic device information, basic hardware information, operating system and software version information, device status, network status, we will also use the above information to prevent all kinds of illegal use or infringement of legitimate rights and interests.
(2) System permissions
Purpose of use: In order to improve your consumption experience, we may also apply for system permissions from you, which will be opened after your consent.
Information Description:
Camera permission: You can enable the camera permission of the system and authorize VKCHARGING to access your camera by using the photo and code scanning functions, so that you can scan the QR code of various services and take photos through VKCHARGING.
Microphone permission: You can choose to enable the microphone permission of the system, and use the voice technology to achieve the voice search voice and interaction functions. We will collect the voice information you input https://fanyi.youdao.com/download in the process of using intelligent voice technology for machine recognition, online interaction and to meet your search or order needs.
Device storage permission: You can choose to enable the device storage permission of the system, and authorize us to access your album by actively uploading pictures, so as to facilitate your vehicle certification or publish content by uploading photos.
(3) Customer service
When you need pre-sales consultation or consult customer service related to your order, we will use your account information to verify your identity, and inquire your access record or order information as required. When you communicate with our customer service staff, you may also need to provide other necessary information according to different service scenarios.
3. The information you provide proactively during the use of the service
(1) Vehicle information
When you operate the "Vehicle Certification" service for vehicle certification, you need to upload the front and back of the vehicle license photo, as well as provide the license plate information, we will be based on the identification of the vehicle type necessary to collect your personal information as follows: License plate number, vehicle type, vehicle owner, registration address, vehicle nature, vehicle brand model, vehicle identification number, vehicle engine number, registration date, certificate date.
(2) Identification information
When you operate the "Vehicle Certification" service for vehicle certification, you need to upload the front and back photos of your driver's license and ID card. We will collect the following personal information as necessary to identify the owner of the vehicle: name, gender, nationality, ID number, address, driver type.
If you do not choose the "Vehicle authentication" service, you do not need to provide the above vehicle information and identity information.
2. How do we share your personal information
Please understand that we can not provide you with all the services alone, and often we need to work with our affiliates and other service providers to provide you with services, therefore, in order to meet the need to provide you with the above services, We need to share or entrust part of your personal information to our affiliates, suppliers, partners and other third parties. We will take necessary technical and management measures to protect the security of your personal information.
3. How do you manage your Personal information
You can manage your personal information in a number of ways, such as updating your profile, withdrawing authorization, and deactivating your account.
If you experience problems managing your personal information, you can contact us. However, please also understand that we may not be able to fully meet your request due to the fulfillment of legal and regulatory obligations or the necessity of our services.
4. Protection of Minors' personal information
Our products and/or services are intended for adults only. Minors should not create their own VKCHARGING account without the consent of a parent or guardian.
In cases where personal information about minors (especially children) is collected with parental consent, we will only use or publicly disclose this information if permitted by law, with the express consent of the parent or guardian, or if necessary to protect the minor.
V. How do I contact us
1. If you have any questions, comments or suggestions regarding this Privacy Policy or your personal information, please contact us through the following ways:
Person in charge of Personal Information protection:
Contact email: vkcharging1006@gmail.com
To be contacted at North NO.13 Road, XaymongKhoun Village,Naxaythong District, Vientiane
You can also contact us at any time by calling our customer service number at +8562022588998.